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Caravelle Inn & Suites

1310 N First Street San Jose, CA 95112
1.1 miles from SJC Price from $169.00
$169

Overall Reviews

2.9

Based on 71 reviews

Important Info

Free Cancellation

Free Parking

Close to SJC

Shuttle Info

Free Airport Shuttle

Shuttle Hours: 05:00 AM - 11:00 PM

Shuttle Frequency: By Reservation

Booking Options

Sleep which days?

Beginning of My Trip

Sleep On

Aug 31

Fly On

Sep 1

Park Until

Sep 6

Guests

2

Room

1

Change

Room Type

Price

Please check availability of this hotel
About This Hotel

Amenities

Free Internet

Free Breakfast

Iron/Ironing Board

Airport Shuttle

TV

Description

Conveniently located within a mile from San Jose International Airport, Caravelle Inn & Suites is an excellent business class hotel that is dedicated to the comfort of its guests.

Guests here will not only enjoy the extended continental breakfast, but the many amenities included with their comfortable rooms, such as complimentary wi-fi, coffee makers, refrigerators, microwaves, irons, and ironing boards. Let us show you why we are proud of the Caravelle Inn & Suites, its excellent value, and our superior customer services.

Shuttle Hours

05:00 AM - 11:00 PM

Shuttle Frequency

By Reservation

Check-In/Out Time

03:00 PM / 11:00 AM

Cancellation Policy

24 Hours Prior to Arrival

Parking Information

Hotel property has designated parking areas for the park, sleep n fly package. It is well lit and hotel staff are on duty 24 hours.

Directions

Exit hotel property right onto First Street. Drive approx 0.5 mile to Skyport Dr and turn left onto Skyport Dr. Drive approx 0.5 miles arrive at San Jose International Airport

Customer Reviews

Overall Reviews

2.9

Based on 71 reviews

Review Breakdown

Hotel Staff

3.6

Room

2.8

Amenities

3.5

Shuttle Service

3.7

Shuttle Wait Time

10 to 15 minutes

Verified Review

Theresa L- August 17, 2017

King size bed had three small pillows. There were two of us. Asked for extra pillows at desk - was told that they don't have any, but "a lot of people ask for this". Hello??? Also, bathroom light was a light bar with six lights - all but two were burned out. Lamp in room didn't work, neither did the alarm clock. Television reception was almost non-existent (kept cutting in and out), and the door didn't latch unless you did the dead bolt from the inside. We came back from dinner to a door standing partially open.

Verified Review

Tom M- August 10, 2017

The people at the front desk were great. They were extremely helpful

Verified Review

Janet L- August 6, 2017

Beds were not comfortable, dead bolt on door did not lock, restroom in lobby was out of order

Verified Review

Steven R- August 2, 2017

Reasonable 2 star. no replacement light bulbs available to light our room. pickup driver lied and was rude.

Verified Review

Jim L- July 20, 2017

upon checking in, lobby bathroom was out of order. Rooms were filthy with human hair and bugs in the beds. Stains on carpet and popcorn kernels on the floor. This dirty condition was in all three rooms. On grounds washing machine not functioning and cleaning personal had to go to laundry mat to rewash sheets. I checked out without within hours and the hotel failed to reverse the charges after they failed to provide a clean and safe environment

Verified Review

Michaele S- July 19, 2017

Room looked like it was in the middle of being remodeled. Sheetrock showing, needing to be painted in bathroom. Scary area of San Jose!! Never again!

Verified Review

Michelle S- July 17, 2017

Old, run down, not safe; I parked at the airport-I didn't feel comfortable leaving my car at the hotel.

Verified Review

Kathryn G- July 16, 2017

My wife and I stayed here, before our week trip to Hawaii. The pictures on yelp and elsewhere made the hotel look very nice, and updated. However that was not the case. When we arrived to check in, there was one girl at the front desk in her phone, face timing a friend, barely acknowledging us we stated we were here to check in. Got our room key, and set our way to the room. Opening the creeky door, the room smelt musty, and almost as if it were a smoking room, there were multiple holes in the wall, in the eye peep hole in the door they had shoved a kleenex tissue through it. The bed was extremely hard, and not comfortable. We roughed it out because it was one night. Early morning after no sleep, the shuttle did leave promptly at 5 am. On the way back, we called after our baggage claim to let them know we were ready to be picked up, she asked for my phone number which I gave her. We waited 30 mins, and saw no caravelle shuttle like the one that dropped us off, a cab called American taxi pulled up and asked if we wanted a cab, we said no thank you. Still waiting for the caravelle shuttle 20 more minuets pass, the guy in the taxi yells out "who are you waiting for?!?!?" We said caravelle. He stormed out of his vehicle showed me his phone and said he's been calling my number, the last two digits were wrong. So he angrily grabbed our luggage placed it in his car and proceeded to speed out of the airport like a bat out of hell going 55 in a 35 zone. We eventually got back to the hotel he laughed at the front desk girl and we went to our car. Needless to say was a terrible hotel. Will not book at this hotel ever again.

Verified Review

Randy R- July 2, 2017

Sketchy neighborhood

Verified Review

Karen A- June 27, 2017

Staff was friendly.

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